> ## Documentation Index
> Fetch the complete documentation index at: https://docs.orq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Status and support

> Track Orq.ai platform status and incidents, the uptime commitment in the Enterprise SLA, and the support channels available.

## Platform status

The **Orq.ai** status page at [https://uptime.orq.ai](https://uptime.orq.ai) shows the live state of each service, its uptime percentage and response times, scheduled maintenance, and previous incidents.

## Uptime commitment

Uptime guarantees and response-time commitments are set in the **Enterprise** SLA. See [Pricing](https://orq.ai/pricing) for what each plan includes, and [Enterprise](https://orq.ai/solutions/enterprise) for the SLA terms.

## Support

Report an incident or ask a technical question at [support@orq.ai](mailto:support@orq.ai).

**Enterprise** workspaces, and workspaces on other plans with the **Teams** add-on, also get a shared **Slack** or **Microsoft Teams** channel with a dedicated Solutions Engineer. For sales, pricing, and partnerships, see [Contact](https://orq.ai/contact).


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