Retention periods
The retention period applies per workspace.
What is covered
The following data types are deleted automatically after the retention period expires:- Traces and spans: trace records, span details, and associated metadata
- Logs: OpenTelemetry log entries ingested through the platform
- Insights: summaries, embeddings, insight annotations, and assignment records
- Threads, messages, and responses: conversation data from the Responses API
- Audit logs: organization activity records (see Audit Logs for details)
What is not covered
The following data types persist until manually deleted:- Datasets: dataset definitions and entries
- Media and file attachments: files uploaded through the platform. Delete via
DELETE /v2/files/{file_id} - Evaluator results: evaluation scores from the analytics engine
- Annotations: annotation records on spans
Custom retention
Custom plans can request a specific retention period up to 365 days. Contact the account manager or support to adjust the retention window.Related pages
- Data Compliance and Privacy: GDPR, SOC 2, and data handling practices
- Audit Logs: organization activity tracking and retention
- trust.orq.ai: real-time security and compliance status