- Customer Support: Automatically categorize support tickets or chatbot queries to route them to the right team.
- E-commerce Personalization: Understand user intents like “buy,” “browse,” or “compare” to tailor shopping experiences.
- Task Automation: Trigger specific workflows based on user commands, such as scheduling meetings or setting reminders.
- Go to Identity Analytics in your workspace
- Click Create an Identity
- Add the user details (name, email, external ID)
- Set optional metadata and budget limits
To learn more about creating identities, see Creating an Identity.
Intent classification prompt
This deployment is designed to classify user inputs into specific intents to understand the purpose behind their requests. The model will identify the most appropriate intent from a predefined set, enabling precise and context-aware responses. Intent recognition is particularly useful when setting up chatbots. This is the prompt in Orq.ai:- Open Deployments in the Managed Agents section, then click Deployment.
- Set the Deployment Key to
intent_classificationand select a chat model as the primary model. - Paste the prompt into the Variant’s System message.
{{text}} variable is filled from the inputs map on each invoke.
Step 6: Invoke Orq Deployment Integrate the Orq intent classification model by invoking a deployed model for predictions. Iterate through the dataset and store the results in a new column called “output”.
- Go to Logs in your workspace
- Find the specific deployment invocation
- Use the feedback interface to rate responses
- Add defect classifications or corrections as needed
You can also collect feedback programmatically via the API if needed.
- Explore other datasets and use cases.
- Integrate the model into a chatbot or voice assistant.
- Automate deployment and testing with Orq’s advanced features.